Folder review links: one link for every video in a client project

Sending a client six links in six emails guarantees that one gets missed. A folder review link gives them one page with every video in the project, and it updates itself as you add more.

By the VeoRec team · · 11 min read

Red, blue, white and yellow ring binders lined up on white shelves against a white brick wall.

In short

Put a project's recordings in a folder, open the folder's menu and choose Share for review. Decide whether clients can leave comments, create the link and copy it at once, because it is shown only once. Your client opens one page with every video in the folder, needs no account and sees nothing else in your library; videos you add later appear for them too, and you can turn the link off at any time.

  • One folder per project (or per round) and one review link per client keeps every deliverable in one place.
  • The client sees the folder name, so name the folder for them, not for your filing system.
  • Untick "Clients can leave comments" for a final, view-only delivery; leave it ticked for review rounds.
  • Copy the link the moment you create it: for safety it is not stored and cannot be shown again.
  • Turn a link off when a round or a project ends; the list shows when each link was last opened.

Folder review links exist because client feedback breaks down at the handoff, not in the review. The designer sends the homepage walkthrough on Monday, the mobile version on Tuesday and the revised pricing page on Thursday, each in its own email. By Friday the client has watched two of them, commented on one, and replied to the wrong thread about the third.

A folder review link replaces all of that with one page. The client opens it and sees every video in the project folder, can watch and comment without creating an account, and sees nothing else in your library. When you add a recording to the folder, it shows up on their page without a new email. Setting one up takes a couple of minutes; running a good round on it takes a little more thought, and most of this post is about that part.

Know what the client gets

Before you set anything up, it helps to picture the other side. When your client opens the link, they get a page marked "Shared for review" with:

  • The folder's name as the page heading.
  • A line with the number of videos and what they can do: either "You can comment on any moment, and pin notes on the frame." or "View only."
  • A grid of cards, one per video, each with a thumbnail, the duration, the title and the date. A card opens that video's watch page.

They need no account, and the link only opens that one folder. Other folders, other clients' work and the rest of your library stay invisible. If a link has been turned off, the page says "This link doesn't work any more" and asks them to request a new one from the person who sent it, so a stale bookmark never shows anything it should not.

From the client's point of view this is simpler than any shared drive: no sign-up screen, no permission request, no folder tree to dig through. They click, they see the project, they watch. Removing that friction is most of the reason clients actually review on time.

Put the project's recordings in a folder

Folders live in the web app, under Folders in the left sidebar.

  1. Create the folder On the Folders page, choose New folder, type the name and press Create (or Enter).
  2. Add the recordings Open the folder and choose Add videos. The list shows every video that is not in this folder, marked "No folder" or "In another folder". Press Add next to each one you want, then Done.
  3. Or file a video as you share it On any watch page, the menu next to the Share button (the three dots) has Move to folder. It lists your folders, with a tick next to the current one. This is the quickest way to file a recording right after you make it.
  4. Check the order of business Inside the folder, each video shows its title and view count. Rename any recording whose automatic title will not mean much to the client; the pencil next to the title on its watch page does it.

A video is in one folder at a time. Removing it (the Remove button in the folder) sends it back to your library without deleting it, and deleting a folder does the same for everything inside: the folder goes, the videos stay. That makes folders cheap to create and reorganise, so you can shape them around how clients review rather than how you store files.

Prepare each video before it goes in the folder

A review link puts your raw recordings in front of a client, so each one deserves two minutes of tidying first. None of this is about polish; it is about making the feedback land on the work instead of on the recording.

  • Trim the start and the end. The first seconds of a recording are usually you finding the right tab. Cut them in the editor so the client starts on the work.
  • Hide anything that belongs to someone else. Another client's name in a sidebar, an internal Slack notification, an API key. In the video's Settings, Hide areas draws blur boxes; they apply after you render.
  • Add chapters to anything over three minutes. Press M while recording at each section and name the markers on the finish screen. The client can then jump to "Pricing page" instead of scrubbing. The chapter markers guide shows how.
  • Write a one line summary. The Summary box under the video is the first thing a client reads. "Round 2: new hero image and simplified pricing cards. Feedback wanted on the pricing copy." sets the scope of their review.
  • Seed your own questions. While recording, press N to pin a note on anything you want a decision on. Clients answer questions much faster than they invent opinions.

The summary and the seeded notes are the cheapest way to shape what kind of feedback you get. Without them, clients review everything with equal weight and comment on the placeholder copy you were going to replace anyway.

Back on the Folders page, each folder card has a menu (the three dots) with Open, Rename, Share for review and Delete.

  1. Choose Share for review A dialog opens, titled with the folder name. Its first line sums it up: one link to every video in this folder, the client needs no account and sees nothing else in your library, and videos you add later appear for them too.
  2. Give the link a name only you see The Name (only you see it) field starts with the folder name. Change it to something that tells your links apart later, such as "Acme: round 2" or "Acme: legal team". The client never sees it.
  3. Decide about comments The Clients can leave comments box is ticked by default. Untick it for a view-only link. More on that choice below.
  4. Create and copy Press Create review link. The link is copied to your clipboard and shown under "Your review link" with a Copy button. Copy it somewhere safe now: for safety it is not stored and cannot be shown again. If you lose it, make a new one.

The same dialog lists Active links for the folder. Each shows its name, whether it is "Comments on" or "View only", and either the date it was last opened or "not opened yet". That last detail is quietly useful: if the client has not opened the round 2 link by Wednesday, a nudge today beats a surprise on Friday.

Choose between view only and comments

The checkbox decides what the client can do on each video in the folder. Pick based on what you want from them, not on how much you trust them.

Comments onView only
Client can watch every video in the folderYesYes
Client can comment at a moment and replyYesNo
Client can pin notes on the frameYesNo
Client can mark threads resolvedYesNo
Good forReview rounds, approvals, anything still changingFinal deliverables, handover libraries, sharing with a wider audience

You can have several active links on the same folder. A common setup is a comments link for the two people who approve the work and a view-only link for the client's wider team. Both see the same videos; only one group can add feedback, which keeps the review list short and the decision makers clear.

View only is also the right default for anything you consider finished. Once a client can comment, they will, and a "small thought" on a signed-off deliverable reopens a round you closed. If they genuinely need a change later, they can tell you, and you can share a new comments link for that one change.

Collect precise feedback from the client

On a comments link, clients review each video much as a teammate would. They can leave a comment at the current moment, reply to an existing thread and pin notes on the frame on the review board. When a website was recorded as a Chrome tab, a note they pin to a button follows that button as the page scrolls.

Clients are rarely trained reviewers, so the request you send with the link does most of the work. Ask for one issue per comment, at the moment it happens, by a date. The timestamped comments guide explains the commenting tools in detail if you want to send the client a short how-to, and a client feedback process covers rounds, deadlines and sign-off.

Resolve feedback where the client can see it

As you work through the comments, mark each thread resolved when it is handled. Your team can resolve any thread, and a client on a link with comments on can resolve threads too, which is handy when they want to confirm a fix themselves. Resolved threads keep a "Resolved" label that everyone sees.

That visibility matters with clients more than with colleagues. A client who comes back on Thursday and sees eight of ten points marked resolved, each with a reply saying what changed, does not need a status call. They can see the state of the round from the page itself.

On the review board, the notes panel filters to Open and can copy the open notes as a checklist, each linked to its moment. Paste it into your project tracker at the start of a work session and the client's feedback becomes your task list without anyone retyping it.

Organise rounds so nobody reviews the wrong version

The link shows whatever is in the folder right now, and new videos appear for the client automatically. That is convenient, and it means the folder is the thing to organise. Two patterns work well:

  • One folder per project, kept current. Remove superseded versions from the folder as you add new ones, so the client only ever sees the latest. Best for small projects with one approver.
  • One folder per round. "Acme homepage: round 1", "Acme homepage: round 2", each with its own link. The client always knows which round they are in, and old rounds stay intact as a record of what was agreed. Best when there are several reviewers or formal sign-off.

Whichever you choose, put the version in the video title as well: "Homepage v3: new hero and pricing". A title is visible on the card, on the watch page and in any email preview, so it survives being forwarded. For more on keeping rounds short, see how agencies reduce revision rounds.

Agree the rules of a round with the client up front: what is in scope, who on their side gives the final word, and the date feedback closes. Then put that in the message with the link. When feedback arrives after the date, it goes into the next round folder instead of reopening the current one. That single rule does more to keep a project on schedule than any tool setting.

If several people on the client side comment, expect them to disagree now and then. Timestamped comments make that visible, two opinions at the same second, so you can ask the approver to choose in the thread rather than guessing which one wins. Settling it on the page keeps the decision next to the work it affects.

Fix the mistakes that stall a review link

Review links rarely fail because of the tool. They fail in the first ten minutes after you send them, for reasons that are easy to see in hindsight.

The folder holds everything you ever recorded for them

A client opens the page, sees fourteen cards including two old versions of the homepage and an internal test clip, and reviews the wrong one. The fix is to treat the folder as what the client should look at this week. Move superseded versions into an archive folder that has no link, and keep the review folder to the three or four videos that need a decision.

You sent a view-only link for a review round

The client writes back "where do I leave comments?", or worse, emails a numbered list of feedback with no timestamps. A link's comment setting is fixed when you create it, so make a new link on the same folder with Clients can leave comments ticked, send that one, and turn the old link off. Two minutes, and the round is back on the page.

The link went to one person and reached ten

Your contact forwards the email to their whole marketing team, and comments arrive from people who were never meant to approve anything. This is why the private link name is useful: name each link after its recipient ("Acme: Sam, approver") and you can see which link is in use by when it was last opened. If you want two audiences, create two links, comments on for the approvers and view only for everyone else, and say in the message which is which.

Turn links off when the round ends

A review link is a key to a folder. When the round or the project is over, close it. In the Share for review dialog, each active link has a Turn off button. The link stops working at once, and anyone who opens it gets the "doesn't work any more" page.

Turning off a link does not touch the videos or the comments on them. If the client needs access again later, create a new link; that is also the fix for a link that was forwarded further than you intended. Because each link has its own name and last-opened date, you can see which one went where and close only that one.

Before you send any link, run through the list below. It takes a minute and catches the mistakes clients remember.

Use review links beyond feedback rounds

Once a client has a link that always shows the current contents of a folder, it becomes a small portal. A few uses that work well with VeoRec:

  • Handover libraries. A view-only folder of how-to recordings for a finished website: editing pages, publishing posts, checking form submissions. The website handover post lists what to record.
  • Onboarding a new client. A folder with a welcome video, how you work and what you need from them, shared on day one.
  • Weekly progress. One folder per month of updates; drop each week's recording in and the client's page fills up on its own.

On Pro, shared pages carry no VeoRec branding, which matters when the review page is part of how you present your agency. More on running client work with recordings is on the page about VeoRec for agencies.

Frequently asked questions

Do clients need an account to use a folder review link?

No. Anyone with the link can open the folder's page and watch every video in it. If the link allows comments, they can comment and pin notes without signing up.

Can the client see my other videos?

No. A review link opens one folder only. Your other folders and the rest of your library are not visible from it, and each video is checked against the folder when it is opened.

What happens when I add a video to the folder after sharing?

It appears on the client's page automatically. You do not need to send a new link. Removing a video from the folder takes it off their page.

I lost the review link. Can I see it again?

No. For safety, the link is shown only once, when you create it. Make a new link from the same dialog and turn the old one off if you no longer need it.

How do I stop a client from accessing the folder?

Open Share for review on the folder and press Turn off next to the link. It stops working immediately. The videos and their comments are not affected.

Can I give some people view-only access and others the ability to comment?

Yes. Create two links on the same folder, one with Clients can leave comments ticked and one without, and send each to the right people.